Policies at Motif Music
Because We Care
We founded Motif Music with one goal in mind: giving our customers a fair, rewarding and enjoyable shopping experience. We conduct business according to the same values, knowing that better service equals loyal customers. Our store policies are detailed below, please have a look and contact us if you want to learn more!
Returns and Refunds
At Motif Music, we've teamed up with trustworthy companies to ensure that your favourite products are delivered to you safely and securely. If anything goes wrong, we're here to support you every step of the way.
Please note that we don't accept returns. However, if you're eligible for an exchange, we'll be happy to assist you. Simply send us an email and we'll work with you to arrange the exchange, including providing instructions and a shipping address.
If you have any questions or concerns, don't hesitate to reach out to us. We're always here to help!